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Soccer Ball Field

SHIPPING & RETURNS

Shipping Policy

At Golazo Shop, we prioritize your satisfaction with fast and reliable shipping options, we shipped your package as soon as we got your order. Our jerseys are carefully packaged to ensure they arrive in perfect condition. We strive to provide transparent shipping costs and delivery times, so you know exactly what to expect when you place your order.
 
In our shipping policy, you'll find all the details regarding our shipping methods and costs, helping you make informed decisions. We believe in building trust with our customers through clear communication and dedicated service.

Return & Exchange Policy

At Golazo Shop, we want every customer to shop with complete confidence. Our commitment is to provide excellent-quality products, fast service, and a safe and effective shopping experience.

We accept returns within 15 days after the order is received, only in the following cases:

  • If the item does not fit the customer in the requested size.

  • If the product has a manufacturing defect.

For a return to be accepted, the product must meet the following conditions:

  • The item must be in excellent condition.

  • It must be returned in its original packaging.

  • It must not show any signs of use, washing, stains, odors, damage, or alterations.

  • It must include its original tags.

  • No accessories, packaging, or included items may be missing.

Once we receive the product and verify that it meets the return conditions, we will automatically begin the refund process. The money will be refunded to the account, card, or payment method associated with the original purchase.

Our goal is for every customer to feel confident shopping with us, knowing that our products are 100% guaranteed, carefully selected, and made with high-quality materials.

To start a return, customers may contact our customer service team through our official channels.

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